Testing TTR's? 1

[ScoTTeL]

I know I saw reference to this a while back! How do you test your system to check if TTR's are functioning? I have a large system that is fully loaded with T/R cards and 3-T1's supporting. Used for a call center. I frequently get compaints that callers are waiting for dial tone and the error log is reporting no TTR's available during these periods. I should have plenty according to my calculations. Testing each TTR would probably be my next step.
Thanks Guys!

 

[samh30]

Testing Touch-Tone Receivers

The 016 (T/R), 016 ETR, 400 GS/LS, and 412 LS-ID-TDL modules each provide
four touch-tone receivers (TTRs). The 008 OPT, 012 T/R, 800 DID, 800 GS/LS-ID
and MERLIN Messaging System modules each provide two TTRs. The 0X24 TDL module provides
eight touch-tone recivers.

To test TTRs, follow these steps:

1. Pick up the handset of a touch-tone single-line telephone that is connected to one of the
modules that provide TTRs.

2. Dial *04 and the 2-digit number (starting with 01) of the TTR that you want to test.
You should hear a busy tone if the receiver is in use.
You will hear a reorder tone if you misdialed or addressed a
receiver not in your system. (This can happen if, for example, you dialed 07 and your system has
only one 016 (T/R) module and one 800 GS/LS-ID module, for a total of six TTRs.)

3. If you hear reorder tone, try again.
If you hear dial tone after one to three seconds of silence, proceed with this test.

4. Dial 123456789*0#. You should hear a dual-tone multifrequency (DTMF)
signal as each button is pressed.
When you finish dialing, you should hear a 3-beep confirmation tone.

5. Repeat the test for each TTR.

Good Luck.

http://www.samhassan.com

 

[Ghostin]

How many tip and Ring cards do you have? What type? How are your T-1 circuits configured.