I have taken over a account that uses m5316 phones a lot. I know they are centrex phones and I have Centrex service from my C.O, but my experience with them is not extensive. but when I want to cross connect these M5316 ports I would like to test them in the phone room first, because the C.O screws up a lot. I plug a test jack into the port the c.o gives me, and plug in the power adapter, but the phone doesnt come up, it shows power and you can get into local programming (time/date etc)but no dial tone. Sometimes I wire it through, and the phone will work at the customer's desk, but not in the phone room! I have a known good phone and power adapter. Also, are M5316's and M2616 phone interchangable? This building has a Option 61 in it, and I dont have access it to it I supsect that some of the Option and Centrex ports got mixed together. Ny ideas would be helpful.