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'test signaling-group' errors out the 2nd time. 1

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SquareWorld

SquareWorld

IS-IT--Management
Jan 26, 2009
12
US
I'm troubleshooting a new PRI & G450. I'm finding that the first time I test the trunk & signaling all tests seem happy. After testing them a second time - I receive errors. Only a reboot clears the new errors.

(AT&T/National B8ZS, ESF, can connect with a rollover on the CSU/DSU & striaght without the CSU/DSU.)

Below I reboot the G450 and start a new test of the trunk.


Code: 
test trunk 20                                                          Page   1

                                 TEST RESULTS

Port        Mtce Name   Alt. Name        Test No.  Result           Error Code

003V501     ISDN-TRK    0020/001         36        PASS
003V501     ISDN-TRK    0020/001         255       PASS
003V501     ISDN-TRK    0020/001         256       PASS
003V501     ISDN-TRK    0020/001         257       ABORT            1116
003V502     ISDN-TRK    0020/002         36        PASS
003V502     ISDN-TRK    0020/002         255       PASS
003V502     ISDN-TRK    0020/002         256       PASS
003V502     ISDN-TRK    0020/002         257       ABORT            1116
003V503     ISDN-TRK    0020/003         36        PASS
003V503     ISDN-TRK    0020/003         255       PASS
003V503     ISDN-TRK    0020/003         256       PASS
003V503     ISDN-TRK    0020/003         257       ABORT            1116
003V504     ISDN-TRK    0020/004         36        PASS
003V504     ISDN-TRK    0020/004         255       PASS
003V504     ISDN-TRK    0020/004         256       PASS

                press CANCEL to quit --  press NEXT PAGE to continue

All looks good - so I test the signaling-group.
Code: 
test signaling-group 24

                                 TEST RESULTS

Port        Mtce Name   Alt. Name        Test No.  Result           Error Code

24          ISDN-SGR                     636       PASS
24          ISDN-SGR                     639       ABORT            1132
24          ISDN-SGR                     637       ABORT            1006
24          ISDN-SGR                     647       PASS

Now I test the trunk a second time.
Code: 
test trunk 20                                                          Page   1

                                 TEST RESULTS

Port        Mtce Name   Alt. Name        Test No.  Result           Error Code

003V501     ISDN-TRK    0020/001         36        PASS
003V501     ISDN-TRK    0020/001         255       FAIL             4
003V501     ISDN-TRK    0020/001         256       ABORT            1113
003V501     ISDN-TRK    0020/001         257       ABORT            1116
003V502     ISDN-TRK    0020/002         36        PASS
003V502     ISDN-TRK    0020/002         255       FAIL             4
003V502     ISDN-TRK    0020/002         256       ABORT            1113
003V502     ISDN-TRK    0020/002         257       ABORT            1116
003V503     ISDN-TRK    0020/003         36        PASS
003V503     ISDN-TRK    0020/003         255       FAIL             4
003V503     ISDN-TRK    0020/003         256       ABORT            1113
003V503     ISDN-TRK    0020/003         257       ABORT            1116
003V504     ISDN-TRK    0020/004         36        PASS
003V504     ISDN-TRK    0020/004         255       FAIL             4
003V504     ISDN-TRK    0020/004         256       ABORT            1113

And now signaling for a second time.

Code: 
test signaling-group 24

                                 TEST RESULTS

Port        Mtce Name   Alt. Name        Test No.  Result           Error Code

24          ISDN-SGR                     636       PASS
24          ISDN-SGR                     639       ABORT            1132
24          ISDN-SGR                     637       ABORT            1113
24          ISDN-SGR                     647       FAIL             1

Code: 
status trunk 20                                                        Page   1

                             TRUNK GROUP STATUS

Member   Port     Service State      Mtce Connected Ports
                                     Busy

0020/001 003V501  OOS/FE-PINS        no
0020/002 003V502  OOS/FE-PINS        no
0020/003 003V503  OOS/FE-PINS        no

Code: 
test board 003V5                                                       Page   1

                                 TEST RESULTS

Port        Mtce Name   Alt. Name        Test No.  Result           Error Code

003V5       MG-DS1                       138       PASS
003V5       MG-DS1                       139       PASS
003V5       MG-DS1                       140       PASS
003V5       MG-DS1                       141       PASS
003V5       MG-DS1                       142       PASS
003V5       MG-DS1                       143       PASS
003V5       MG-DS1                       144       PASS
003V5       MG-DS1                       145       PASS
003V5       MG-DS1                       146       PASS
003V5       MG-DS1                       1227      ABORT            1412
003V501     ISDN-TRK    0020/001         36        PASS
003V501     ISDN-TRK    0020/001         255       FAIL             4
003V501     ISDN-TRK    0020/001         256       ABORT            1113
003V501     ISDN-TRK    0020/001         257       ABORT            1116
003V502     ISDN-TRK    0020/002         36        PASS

The Error Code Manual is pointing to the Signalling with my Telco. (We've gone over everything we can think of).
Code: 
Signaling Link State Check Test
(#255)
The DS1 ISDN Trunk depends on the health of the appropriate MM710 Interface media module.
It also depends on the ISDN-PRI D-channel (ISDN-LNK) trunk. This test checks the status of
those critical elements.
4 FAIL There is a problem with the signaling channel.
Consult the procedures for the ISDN-PRI Signaling Group
(ISDN-SGRP). Further information may also be obtained by consulting
the procedures for the ISDN-PRI Signaling Channel (ISDN-LNK).
I keep on scratching my head trying to figure this one out. I've been working with my Telco but I'm not sure where to go from here.
 
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SOLVED:
I asked my Telco to try another type of signaling. He went back to his Central Office and double checked his settings. (Without me changing anything.) He changed to 5ESS 'Custom' Signaling and suddenly everything lit up on his end.

He called the test # and it's been working great since!

Here is the working output:
Code: 
test trunk 20                                                          Page   1

                                 TEST RESULTS

Port        Mtce Name   Alt. Name        Test No.  Result           Error Code

003V501     ISDN-TRK    0020/001         36        PASS
003V501     ISDN-TRK    0020/001         255       PASS
003V501     ISDN-TRK    0020/001         256       PASS
003V501     ISDN-TRK    0020/001         257       PASS
003V502     ISDN-TRK    0020/002         36        PASS
003V502     ISDN-TRK    0020/002         255       PASS
003V502     ISDN-TRK    0020/002         256       PASS
003V502     ISDN-TRK    0020/002         257       PASS
003V503     ISDN-TRK    0020/003         36        PASS
003V503     ISDN-TRK    0020/003         255       PASS
003V503     ISDN-TRK    0020/003         256       PASS
003V503     ISDN-TRK    0020/003         257       PASS
003V504     ISDN-TRK    0020/004         36        PASS
003V504     ISDN-TRK    0020/004         255       PASS
003V504     ISDN-TRK    0020/004         256       PASS
Code: 
test board 003V5                                                       Page   1

                                 TEST RESULTS

Port        Mtce Name   Alt. Name        Test No.  Result           Error Code

003V5       MG-DS1                       138       PASS
003V5       MG-DS1                       139       PASS
003V5       MG-DS1                       140       PASS
003V5       MG-DS1                       141       PASS
003V5       MG-DS1                       142       PASS
003V5       MG-DS1                       143       PASS
003V5       MG-DS1                       144       PASS
003V5       MG-DS1                       145       PASS
003V5       MG-DS1                       146       PASS
003V5       MG-DS1                       1227      ABORT            1412
003V501     ISDN-TRK    0020/001         36        PASS
003V501     ISDN-TRK    0020/001         255       PASS
003V501     ISDN-TRK    0020/001         256       PASS
003V501     ISDN-TRK    0020/001         257       PASS
003V502     ISDN-TRK    0020/002         36        PASS
Code: 
test signaling-group 24

                                 TEST RESULTS

Port        Mtce Name   Alt. Name        Test No.  Result           Error Code

24          ISDN-SGR                     636       PASS
24          ISDN-SGR                     639       ABORT            1132
24          ISDN-SGR                     637       PASS
24          ISDN-SGR                     647       PASS
 
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Thanks for posting what it took to solve this problem. This may help someone down the line that runs into this same situation.

"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953

For the best response to a question, read faq690-6594


 
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