Dear members,
I need some help here, we have 3 CO lines (3 different telephone numbers) which are connected to the TES824 unit in our school, OGM recording has been stored in ogm-1 and this OGM-1 has been assigned to all 3 CO Lines and when someone calls from outside on CO-1 Line, Disa AA (auto-attendant) starts (Press 1 for admissions, Press 2 for Accounts etc), however when someone at the same time calls on CO-2 line number 2 or CO 3 line number 3, Disa AA which is playing on CO line 1 will not start on Line number 2 or Line number 3 (it only starts after 8 or 10 phone rings) while on Line 1 it starts after 3 rings.
even though DISA OGM-1 is enabled on all 3 Lines CO-1, CO-2, CO-3
Can anyone please I would be grateful provide a step by step solution.
Thank you in advance.
I need some help here, we have 3 CO lines (3 different telephone numbers) which are connected to the TES824 unit in our school, OGM recording has been stored in ogm-1 and this OGM-1 has been assigned to all 3 CO Lines and when someone calls from outside on CO-1 Line, Disa AA (auto-attendant) starts (Press 1 for admissions, Press 2 for Accounts etc), however when someone at the same time calls on CO-2 line number 2 or CO 3 line number 3, Disa AA which is playing on CO line 1 will not start on Line number 2 or Line number 3 (it only starts after 8 or 10 phone rings) while on Line 1 it starts after 3 rings.
even though DISA OGM-1 is enabled on all 3 Lines CO-1, CO-2, CO-3
Can anyone please I would be grateful provide a step by step solution.
Thank you in advance.