Terminal server session has no keyboard input

[Smoothas]

Hello,
recently I've had calls saying that people have been trying to connect to our Terminal Services server, but "nothing is coming out" when they type in there password / username.

This is "fixed" by minimizing the TS screen (from Full Screen) and then maximizing again.

Nothing has changed on the Terminal Services Server.

Any ideas what could be causing this ?

Regards

 

[dberg35]

The only time I have seen this is if bandwidth is low/slow.

 

[itsp1965]

I have had this occur with servers connected to a particular KVM switch. Regardless of whether I was using TS or any other remote control software. There was a key combo that I had to use to recover something like Ctrl+ESC+ESC.

 

[technome]

Wonder if packet loss/fragmentation is causing delays, either on the TS side or the remote endpoints, caused by routers en-route?



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