Terminal Server 2000 issue

[locans]

I have installed a HP laserjet 3330MFP on a network. All clients can print and fax just fine. I need to fax from the server using a application on the terminal server. When a user attempts to fax from a TS session the HP fax dialog box only appears on the TS console not the client session. The clients are using the remote desktop cilent to communicate with the TS. I have set permissions on the HP fax to full control for "everyone" on the TS but it was no help.

Thanks,

Locans

 

[ScottCr]

How did you install the HP software on the TS? Did you do it from a terminal Session or while at the console?

http://scottcross.blogspot.com

Windows and NT Admin.

 

[AceHigh1234]

Generally, multifunction devices are only able to function as printers through Terminal Services. Now, you say 'All clients can print and fax just fine' - I'm assuming you mean non-TS clients, because in the next line you say your TS users can't see the fax dialog. That being said, you might try re-installing the printer drivers and software through the windows Add/Remove Programs. If that doesn't work, you can do what I've done, and use a standalone fax application or download one of many shareware software fax printers. Thease are software that, when installed through the add/remove programs on the TS allow you to print to your fax/modem and send or recieve faxes. Try this one, it's shareware and $20 to buy.

http://www.rkssoftware.com/mightyfax/overview.html