Tenant database is full

[ctvi]

I am have 20 positions. Now the system is saying the Tenant database is full when trying to add a position.
I see this in the manual but it is not clear to me what is causing it to be full?

Important: A total quantity of 30 splits is available to be shared among all 9 possible tenants. Entry of a quantity
exceeding the remaining available number of split assignments will generate an error message in the
Operation Result Message Bar saying “Tenant Database is full.” Press the Tenant Data screen List
button or the Tenant Data Report icon to display a report showing the current status of split
assignments, to determine whether splits are available to be assigned.

http://www.ctvi.com

 

[belevedere]

Which system is this?

 

[3racefan3]

Possibly assigning ACD extension that is already being used, that will give you that error message.