TEMU046 Error when EDD command entered

[Urri]

Hi all!
Co-resident system
VERSION 4121
System type is - Communication Server 1000E/CPPM Linux
CPPM - Pentium M 1.4 GHz

IPMGs Registered: 1
IPMGs Unregistered: 0
IPMGs Configured/unregistered: 0

RELEASE 6
ISSUE 00 R

Attempt to save database cause the next errors:

ld 43
EDD000


.edd

DB SEQ NUM = 2410
CONFIG
TEMU046 Errno 0x4: Failure at 0 writing in file

.
.
EDD008


EDD000


TEMU051 Failure writing record to config file

.
EDD010

.
EDD000

edd clr

DB SEQ NUM = 2411
CONFIG
TEMU046 Errno 0x4: Failure at 0 writing in file

.
.
EDD008


EDD000


TEMU051 Failure writing record to config file

.
EDD010

.
EDD000

dat

DATABASE   ISSUE    DATE(d/m/y)/TIME     SIZE(bytes)  SEQNO
Main        600R 22/04/2017 at 01:00:48    71680    2341
Secondary database not accessible.

TEMU042 Errno 0x3d0002: Failure reading from /var/opt/nortel/cs/fs/u/db/config.bak file
during Query
Backup      600R 22/04/2017 at 01:00:48    1093    2341
Current backup on RMD: /var/opt/nortel/cs/fs/cf2/backup/single
Current backup on USB: Not Available


.
EDD000

How to fix this issue?

 

[Wanebo]

Go to ld 137 and do a stat. See what the system reports back for FMD and RMD capacities.

Looks like the FMD for the system is possibly corrupted or possibly bad.

 

[KCFLHRC]

You will have to reinstall. No fix for it.

CS1000: Cannot back up: TEMU046 Errno 0x4: Failure at 0 writing in file
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Doc ID: SOLN202567
Version: 3.0
Status: Published
Published date: 22 May 2012
Updated: 02 Dec 2014
Author:
Peter Moore

Details

Cannot perform backup to system - EDD fails - TEMU046
No back ups
Problem Clarification

No database back ups
Cause

TEMU046 Errno 0x4: Failure at 0 writing in file
Solution

Re-install system

 

[bignose21]

You are noticing that this is a linux call server, so backup FMD/RMD are just folders in linux FS. Do you have a recent good backup? If so just un-deploy and redeploy the call server and restore it from backup. If not might be worth collecting files from the /var/opt/nortel/cs/fs/u folder before you do anything in case any are ok (if database.rec and config.rec are good would save you a lot of time on a full system restore with no recent backup)

 

[Urri]

Thank you.
I'll check the /var partition

 

[KCFLHRC]

The /var option is usually a temporary fix and still a Linux Call Server will back up to the RMD

 

[kstaff22]

we have had a lot of the CPPM co-res systems in our network over the years and the /var directory getting full is common, especially the 6.00 software. When the /var hits 100% is will stop the edd.
I would check the /var/opt/nortel/Jboss-Quantum/conf/quantum-config/securityserver/-----both stats and logs