Temp failure

[option11newby]

BCM400 3.7 fully patched.

The customer is starting to experience calls cutting off with 'Temp fail' on the display. Checking alarms on the system, there is nothing in there in relation to this.

I suspect this may be an issue with external providers but wondered if any of you guys had seen this.

Cheers

 

[cook1082]

If this is on the disdlay of the phone there is a setting in config general setting it's called release reasons.

 

[option11newby]

Thanks Cook182,

Is there any logs I can look at to determine the cause, as when this occurs, the calls in progress disconnect.

Cheers

 

[cook1082]

In the doc's on page 477 of the programing operations guide it tells of the levels you can apply to release reasons. I think the errors are from the carrier.