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Telnet issues only from home...hotel works great

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Dirtbike

IS-IT--Management
Dec 9, 2002
81
US
I've a client who dials up to my UNIX server from the hotel with no problem. He goes home to his brand new all fiber network neighborhood and cannot keep a connection going. Randomly it just kinda freezes. His PC is a new Dell D505. I'm thinking either his provider is having issues creating an analog dial tone or his modem with digital line detect is seeing the fabricated analog dialtone as digital.
His provider supplies fiber to the home and provides TV, local and long distance, HighSpeed internet and security but there ain't no copper pair of wires and I think that's our problem. I really appreciate you reading this and providing your expertese.

Scott in Charlotte, NC
 
Does he have a static IP at home?
Is he "nat"ed?
Is your server?
The freezing may correspond to a dhcp renewel that does not get the same IP.
 
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