Telephony Manager 3.1 issue with Numbering Plan

[sienz]

I was trying to add a block of DID in my numbering plan. I did it before and it was working fine but recently I can add it but it cannot use it.
For Ex: I add 5500 to 5600, the TM accepted this numbering plan as DID. Then I go to the TM web client and add a phone with ext. 5500. I got an error message in the validation:

* Field: SCR
Description: DN 5500 not in Numbering Plan.
Severity: Error
Error Code:

I checked it again at the TM server and the 5500 to 5600 is in the numbering plan.

Note: I can change or add this block of DID using system terminal.

Any Idea?

 

[lianahite]

Is there a reason you validate the DNs when adding them? We typically turn that function off, simply because we've had issues with it.

 

[sienz]

How to turn off the validation feature? it is annoying. I know all of what we have in the system

 

[sienz]

Got it, it is at Telephones - Preferences.

Thank you