Telephone Recording for Non ACD phone

[pc468]

Is there a way to record phone calls on a non acd phone using callpilot 4.0? Maybe a feature code in CS1000 to allow recording on demand for malicious calls? Thanks.

 

[johnpoole]

not by default, you can add an analog of that dn and connect a recorder channel up to that. but not as a switch feature

john poole
bellsouth business
columbia,sc

 

[johnpoole]

you can add a trac button, but that does very little unless it's internal to internal

john poole
bellsouth business
columbia,sc

 

[pc468]

Thank you.