Telephone Number (TN) transfer from one circuit to another

[bernieash]

Hello everyone,

Just a dumb question, if we have a telephone number on one circuit and we wanted to transfer the telephone number to another circuit, does the RCF (remote call forwarding) done by the phone provider going to disappear after the telephone number is transferred?

Thanks,
Bernie

 

[sbcsu]

Probably, but you have to contact the provider to get the definitive answer.
You should also ask for the procedure to setup and cancel the forwarding yourself.

 

[bernieash]

i asked the provider and I was told the RCF(remote call forwarding) will be gone after the telephone number is transferred to another circuit. What is more devastating is they cannot put it back once it is transferred. I was asked to contact our PBX vendor to configure the call forwarding after the TN transfer. Does that make sense? It does not sound convincing to me.

 

[sbcsu]

Probably, you need to contact the provider to find out.
Also ask them if you can do the forwarding and deactivate forwardings yourself with codes.