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Telephone Logs

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gregwalloch

IS-IT--Management
Feb 3, 2003
1
US
Greetings Forum!

I'm trying to find out information about the logging function on Norstar phones:

1. Exactly how does one set up the logging function. feature 84 seems to be the answer but after I do this the log remains empty.

2. How does the log work exactly. Is the log only logging incoming calls, outgoing calls or both? Is it a possibility to get a print out or a text document output of the log?

3. Can the admin access any log on any phone and look at the log?

Anything would be helpful. Thank you for your time.

--Greg Walloch
 
Greg,
For a phone to display call loging.. Under Telco Features:
1 - it must appear and ring on the line to be logged.
2 - Specify a call log set.
3 - Assign log space to the set (on CICS 4.1 there are 250 items that may be shown) Log Space can be assaigned to one phone or divided up among several.
4 - if you wish to set up system wide log space this is done under 'System' programming.

Is this enough to get you going?

PhM

 
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