Telephone Directory Weirdness??

[Mitelmike2010]

Hi Folks,

Had a question from a customer and have been playing around but no joy as yet!

The customer has a bunch of suppliers numbers in the Telephone Directory, Setup to display when a call comes in with Alpha tagging and set as private because the directors do not want to see the numbers when searching the directory.

Everything works ok except when you you try and call a number back in Call History. Because the number is private the number to call back on does not appear and therefore the call fails.

Any suggestions before I damage the wall with my head?

Thanks!

 

[kwbMitel]

If I do not want a name to appear in the Phone directory I simply use a period as the first character.

Too small to notice when read and not searchable vie the phone

**********************************************
What's most important is that you realise ... There is no spoon.