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Telematrix 9600 phones reset to factory default randomly..?

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genesis23

Vendor
Jan 25, 2016
8
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thread1329-1742710

We have abt 150 Telematrix 9600 in a site. The issue is that the phones reset to factory default randomly. We get like 10 phones to reconfigure per week..... We have checked everything from network to configuration but unable to find a solution. Any one experienced this issue before?

We also have around 180 mitel 6863i phones which run flawlessly. So Im guessing the issue is with the Telematrix units :(

Phone model : Telematrix 9600
PBX: Mitel A470
 
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