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Tel set Stuck issue

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MBTC

MIS
Feb 17, 2021
89
PK
Hi, I am using many Vantage 2 sets with latest firmware with latest CM/SM.

We are randomly facing issue with these vantage sets. The set gets stuck or goes into sleep mode so oftenly even we have disabled the screen saver in 46xxsettings and as well as also disable sleep mode in within vantage settings. The only solution is to Hard rebooting set or by using the android back button and exiting the vantage application and then again running the vantage application. We also check by using Vantage adaptor and by replacing a new Vantage 2 set but problem still exist.
 
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