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Technical Ref and Support ... CD ? 1

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GKChesterton

Programmer
Aug 17, 2006
278
US
I am exploring MAS 90 to see if the 80% of our company that loathes it is right in their thinking. I want the table structure, and the key to that seems to be the TRSG. That's the Technical Reference and Support. Is that still routinely supplied on a CD, or is it online through the BOSS portal?

The manager who has the documentation is not very forthcoming, but at this point I think I need either BOSS access or the CD, Before I take the issue to a higher management level, I'd be smart to know which I'm seeking.

We are all current on licensing.

[purple]If we knew what it was we were doing, it would not be called
[blue]research[/blue] database[white].[/white]development, would it? [tab]-- Albert Einstein[/purple]​
 
The TRSG is available in both locations. On a CD with the other CDs and on-line through the support page. What version of MAS are you on and what release level?

I have found that employees that do not like MAS do so because they have inadequate training or may lack an understanding of accounting rules. "why do I have to post things? I use to be able to just post as soon as I hit accept and delete anything I wanted to in Peachtree. Darn old GAAP rules!
 
Release Level 4.05, according to our admin. The program itself says 4.0. Version? If you can give me tips how to identify such, please do.

I'm sure our MAS-90 gripes are misplaced, just as you say. But management seems to have gone out of its way to make a toxic environment. (Things I can't say locally.) (Yet.)

[purple]If we knew what it was we were doing, it would not be called
[blue]research[/blue] database[white].[/white]development, would it? [tab]-- Albert Einstein[/purple]​
 
if you go into Library Master, Reports, Installed Modules Listing it will tell you.
 
Thanks. I get "You are not authorized to access this program." I'll hash this out with management, in the meantime this thread may go stale ... For what a star from an ignorant newbie is worth, you get one.

[purple]If we knew what it was we were doing, it would not be called
[blue]research[/blue] database[white].[/white]development, would it? [tab]-- Albert Einstein[/purple]​
 
ah ... things are looking up. I have an HTM install of the TSRG; wading through the PDFs feels absurd, but it is information. And they're giving me a mock company to muck around in. And they're buying the BOM module to let me pilot it. And now, the weekend!

[purple]If we knew what it was we were doing, it would not be called
[blue]research[/blue] database[white].[/white]development, would it? [tab]-- Albert Einstein[/purple]​
 
I feel a bit guilty posting this because I have no specific issue right now ... just personal ignorance and managerial pokiness. But, here is an UPDATE. Any hints or advice welcomed.

I now have access to TSRG. Without a decent digest of the relationships (a graphical table for example), and only PDFs, converting it to useful information is a pretty thin proposition. A thread here informs me BOSS access will be useful, so I will apply for that. (The next couple of days will tell if management is serious about empowering me to make a difference.)

Big Louie, you had asked about Release Level for our license. Via ODBC, and with a jiggle of the refresh rate, I found:
[tt] Module Level: 4.05
Release Date: 11/12/2004
Build Number: 501[/tt]
(except JobOps: RelDate 3/24/2006. Build 3.)

MODULES WE HAVE:
[tt] Views Library Master
Bus Insights GL
AR AP Payroll
Inv Manag't Sales Order
Purch Order RMA
JobOps Bank Recon
Report Master FAS Link
Custom Office[/tt]

[purple]If we knew what it was we were doing, it would not be called
[blue]research[/blue] database[white].[/white]development, would it? [tab]-- Albert Einstein[/purple]​
 
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