Hi to everyone. My name is Thomas
This is my first post and I am not a Crystal expert.
I work for a IT company and have to work the support help desk during the the week.
If a call goes on over 3 days it has be highlighted. I have written a Crystal report to display calls open older than 3 days. The trouble with this is it includes the weekends.
I need a way of displaying calls older than three working days.
I have searched these forums and the web but can't get my head around the method to achive this.
Please help.
This is my first post and I am not a Crystal expert.
I work for a IT company and have to work the support help desk during the the week.
If a call goes on over 3 days it has be highlighted. I have written a Crystal report to display calls open older than 3 days. The trouble with this is it includes the weekends.
I need a way of displaying calls older than three working days.
I have searched these forums and the web but can't get my head around the method to achive this.
Please help.