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TDA50g not recognizing KX-TDA5172 card

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tmaryan

Technical User
Oct 17, 2015
8
PS
I have installed a new KX-TDA5172 card into my TDA50g box and it is not working
I tried to register it but no luck
can you help me
Thanks
 
does it see in the maintanance as fault?
or nothing?

did u try to pre install it be4 putting it in?
Is it the 1st card u got?

Panasonic TDA/TDE/NCP/NS Series
 
the system does not see it at all -- nothing

this the first card I added
and what do you mean by pre install it??

thank you
 
You need to reseat the card in the slot. Panasonic had some tooling issues on these cards and they are a bitch to get inserted. I had two of them myself and after talking with them got them inserted and working properly. The key is to push the card further into the cabinet slot while pushing down very firmly at the same time. I was worried i would break the card but they are very tough.

Good luck!
 
I reseated the card in the slot many times but no luck any other suggestions.
Thank you
 
Use the Maintenance console to pre-install the card in the corresponding physical slot.

NB: You have to pre-install the card in the intended slot before you physically insert in the card.
Hoping your TDA50 is registered too.

 
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