Hi, This maybe a hard one,
Our company 'night-switches' the pilot number to an after hours Call-Care business by call diversion dialing '161- destination number' (Telecom exchange feature)
Recently the reception has been unoccupied some mornings and the call diversion has been left 'On'.
My manager has asked if there is any way to show an indicator lamp on the phone(s) to shown what status the pilot in in? Maybe setting up a 'one-touch button' to put 'on' call diversion (with lamp on) and another button to turn call diversion 'off'?
Any clues anyone?
Our company 'night-switches' the pilot number to an after hours Call-Care business by call diversion dialing '161- destination number' (Telecom exchange feature)
Recently the reception has been unoccupied some mornings and the call diversion has been left 'On'.
My manager has asked if there is any way to show an indicator lamp on the phone(s) to shown what status the pilot in in? Maybe setting up a 'one-touch button' to put 'on' call diversion (with lamp on) and another button to turn call diversion 'off'?
Any clues anyone?