TCP/IP driver service not starting

[Launcelot]

I recently acquired sysguard 2009 on my XPHOME system - I don't know how, as AVG was up to date at the time. Having cleared it out, the dhcp service and various other
related service wouldn't start, giving various dependency issues. Ipconfig also produced the 'internal error' message. I reset the ip stack and winsock, but no joy. I discovered that the tcpip driver service would not start, with a 'cant find the file' message. The tcpip.sys file looked ok, but I replaced it anyway with a file from another XP system - still no joy. After searching some forums I found some instructions on how to remove and reinstall the tcpip protocol. Did this, but no change.

Before i succumb to a rebuild, is there anything else i should try?

Thanks

Geoff

 

[BadBigBen]

The OS probably is screwed beyond hope, and I see only two alternatives at this stage...

1. How to Perform an In-Place Upgrade (Reinstallation) of Windows XP

http://support.microsoft.com/kb/315341

and 2. a clean install...



Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

 

[Launcelot]

Thanks for your reply

Struggled some more for a couple of weeks then succumbed
to a reinstall.

Geoff

 

[linney]

At the time of the initial infection by this rogue software "SysGuard", was the machine surfing the Internet by way of an Administrative User rather than the safer surfing practice of using a Limited User?