TCP/IP Config

[RedMage1967]

I'm having a problem getting print data to a remote facility of ours. I can ping the printer from my pc, but when I try to ping the same printer from the AS/400, I get an error message stating that the AS/400 "CANNOT REACH REMOTE SYSTEM". I can ping all of my local printers here in my office from the AS/400. My network administrator tells me that we're all on the same network. Does anyone have any ideas? RedMage1967
IBM Certifed - RPG IV Progammer

 

[trishd54]

Is your printer set up on the AS400 with a device class *LAN? And with the IP address coded in the device description?

 

[iSeriesCodePoet]

He can't even ping it that is first problem. Are you sure you have the network properly set up with the gateway pointing to the proper spot? iSeriesCodePoet
IBM iSeries (AS/400) Programmer

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[k11rh]

Make sure you can ping your gateway. You can also run a traceroute to the IP address to see where the line of communication fails.

 

[RedMage1967]

iSeriesCodePoet was correct. I did not have a route configured correctly to point me to our remote facility. Once I did that, everything worked out ok, and I am now able to ping and send print data to that facility. Thanx. RedMage1967
IBM Certifed - RPG IV Progammer

 

[iSeriesCodePoet]

No problem. Simple networking. Man that Second degree in Technical Support sure helps ;-). iSeriesCodePoet
IBM iSeries (AS/400) Programmer

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