Task List, change to last name alpha

[putttn]

On Task list, "Scheduled With" is alphabatized by the first name. How does one change the alpha to last???

 

[GLComputing]

Unfortunately, that's not an option. You can do a lookup and then sort it by Last name

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[putttn]

Hi Mike, thanks for the reply. How about the alpha switch in "Groups". We created a Group for each agent that is a duplication of their Task list but in Group form. By doing this they can compare their Group of all their contacts to the Group that represents the task list (which represents all the contacts that have been scheduled for an activity).

It seems like ACT should have given us the option to change the alpha so when you look at the Task list vs the Group Task List they are both the same alpha.

We create the group by selecting all the contacts in Task List and going to "Go to Contact" which created a lookup of all the Task List contacts in a Contact List Plus lookup. It seems that we should then sort these by first name before creating a Task List Group. Right?

 

[GLComputing]

Doesn't matter what sort order when creating the group

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[putttn]

So no matter how we sort it before we create a new Group, it will be created with a first name sort?

 

[GLComputing]

When you lookup the Group, you can sort the group any way you like

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au