TAS Books Payroll error in btrieve 1

[Fisionchips]

I am running TAS Payroll and suddenly started receiving 'Error opening File mtacent.b' btrieve error 012.

The machine I am running this on has no internet access, hasn't had any new programs installed on it and I have tried system restore to no avail.

Can anyone please throw some light on this?

 

[mirtheil]

A Btrieve error 12 is a "file not found" error. This could be a configuration error of the application. Does the file in question exist on the system? If so, is it in the place the application is looking for it?

Mirtheil
Certified Pervasive Developer
Certified Pervasive Technician

http://www.mirtheil.com

 

[Fisionchips]

Thank you Mirtheil,

The file does not exist I have searched for it in hidden files and folders and in system folders. I know of no reason how it may have come to be deleted nor do I know of any system errors that have occurred that could have corrupted it or any settings.


I don't know where the file should be, only that it doesn't exist.

 

[mirtheil]

If the file doesn't exist, you might check a backup of the system for it. You might also check for variations of that file just in case the message is not correct.
If that doesn't help, I would suggest contacting the vendor of the application (not Pervasive/Btrieve) to find out how to recreate that file.


Mirtheil
Certified Pervasive Developer
Certified Pervasive Technician

http://www.mirtheil.com

 

[Fisionchips]

Ah thank you mirtheil, I wasn't sure whether the file in question was btrieve/pervasive related or TAS Books related.

 

[zhelpmepleasez]

Hi its a TAS Books file and as always Mirtheil is correct as you have found out the file is missing !!!!

Restore a full backup as this is the central information file and will contain information that won't let you restore the one file by itsself in order to continue sucessfully running the program

 

[Fisionchips]

Much Thanks zhelpmepleasez.

I will try this and post back.

 

[Fisionchips]

A quick update on this - the subdirectory which held the data was missing this file. I copied all the TAS files from the higher level directory (which had the complete set) into the subdirectory and was able to get TAS working again from which I was able to do a full restore... all running again and backed up fully.


Much Thanks for all your help!