TAPS problems on CCM4.1(3)

[Ciscoguy99]

Hi all,

I'm using BAT 5.1(4) on CCM 4.1(3). I installed CRA etc, all services running OK. When I try to start TAPS (using the local admin account as recommended by Cisco), I get an error message.

"Could not start the Cisco TAPS service on Local Computer. Error 1067: The process terminated unexpectedly."

I tried uninstalling, re-installing etc etc. I read through all the docs on CCO relating to this - not much help.

Has anyone met this problem before?

Thanks.

 

[Ciscoguy99]

Sorry forgot to mention that I'm running CRA 3.5 on the same server (publisher).

 

[whykap]

Did you go into services and manually start the service?
After you install TAPS you must manually start the service for the first time.

 

[Ciscoguy99]

Yes, I did.

Thats when I get:

"Could not start the Cisco TAPS service on Local Computer. Error 1067: The process terminated unexpectedly."