TAPI - Transfer Port Change

[irwinpostmaster]

Hi, We use TAPI with IP OFFICE to trigger PC's
We get 2 values from TAPI, caller-id and port#

Example, caller gets to Voicemail Pro
Presses #1 - TAPI string collected by PC is 000-000-0000,300
Presses #2 - TAPI string collected by PC is 000-000-0000,301
(300 and 301) are the transfer ports in the Auto-Attendant)
(PC runs a different program based on transfer port 300 or 301)

Here's my issue:
In a overflow situation I want to change the TAPI string to 000-000-0000,400
overflow in ip office won't change the transfer port.
So I tried to overflow back to the Auto Attendant, report the call, yet it
still retained the original TAPI string.

Thank you in advance

 

[amriddle01]

What is the call flow within the IP Office though? You are talking about stuff most folks never look at/see