We are using M1 TAPI with out CTI CRM package. The workstations are WINNT4.0.
We are currently licensed for 10 users, but only have 9 TN's registered in TAPI.
Everything worked great for a few weeks and then all of a sudden (out of the Blue) the dialer on the workstations keeps crashing.
I can not figure out if this is an issue with the local workstation, the tapi server or the switch.
Has anyone experienced this before? Or, does anyone have any suggestions on how I might troubleshoot this problem?
Thanks
We are currently licensed for 10 users, but only have 9 TN's registered in TAPI.
Everything worked great for a few weeks and then all of a sudden (out of the Blue) the dialer on the workstations keeps crashing.
I can not figure out if this is an issue with the local workstation, the tapi server or the switch.
Has anyone experienced this before? Or, does anyone have any suggestions on how I might troubleshoot this problem?
Thanks