Tapi/Phone Dialer Issue

[lwhalo]

User has Swiftpage ACT installed and I installed the TAPI3 client and configured it using their extension. When user tries to call a from contact from ACT, his phone displays NUMBER BUSY and won't dial out. Anything I need to change on the user account in Manager?
Thanks.

 

[amriddle01]

TAPI2 is normally the one to use, I have never known TAPI3 to work, test it with dialer.exe first either way

 

[lwhalo]

Tested with Dialer.exe and it works fine. Where can I get the Tapi2 install files?

 

[holdmusic34]

User CD< support.avaya.com

I'm clear but my fighter is down.

 

[janni78]

Both TAPI2 or TAPI3 should work as long as the application only uses TAPI2.



"Trying is the first step to failure..." - Homer