TAPI for IP extensions

[Gezaba]

Does anybody know, if it is possible to monitor IP extensions (ECC) with AL4 in BC11? If yes, which SP is the minimum requirement?

 

[fidde]

You need Application link 4.0 and a tapi converter.

 

[Gezaba]

The problem is using ECC and TAPI converter on the same PC. It seems, that the two applications can't work together. If you start ECC and after this try to dial with an own application through TAPI (not the ECC dialer), the ECC dies.

 

[fidde]

Well that sounds like a product problem, I tried it in BC12 and it works. Try the latest SP and if it do not work make a fault report.

 

[Gezaba]

Ericsson answered to the trouble ticket, that with CSTA/TAPI ECC can be monitored only, there is no call handling possibility. This is possible only for the IP phones. Somewhen in the next year the problem will be solved.