TAPI Failed

[NEUVILLE]

Hello

I have a pb with my IPOCC (Ver. 10.1.2) the TAPI service is down, I have change the system password to IPO 500 and the same to PBX in IPOCC. I have veify the licence CTI Link is ok on SSA.
Could you have a solution please (sorry for my English, I'm French man….)

Thank you for help

 

[janni78]

Has it ever worked or is it a new install?

"Trying is the first step to failure..." - Homer

 

[NEUVILLE]

Hello
the system was working until a power outage and the server hosting the VM was shutdown abruptly. I reinstalled last night the SP2 version, I regenerated the certificate, as well as the PLDS file. But the pb persists.
Thank you for help

 

[janni78]

Check the TaskServerIPO log, it should say what's wrong.

"Trying is the first step to failure..." - Homer

 

[NEUVILLE]

Hello

This is the log to IPO Taskserver with TTS Console

V3592a 08:33:54.840 TC_Info Connect pbx with TSPI interface. MS-TAPI is not used.
V3625a 08:33:54.843 TS_TSM Connection to Taskservermanager established.
V4132a 08:34:02.107 TC_General TSM->T: TSManObserver_impl:nTaskServerAddedEvent received own event. Observation session between own instance and TaskserverManager in both directions established.
Y6434a 11:18:06.511 TS_Config TSDataDBProperty::notify for objId '4f7c744351011000 own ApplicationId=61a3c35a11010100 reason=LNAUpdated
Y6435a 11:18:06.511 TS_Config TSDataDBProperty::notify for objId '4f7c744351011000 is not for my application Id=61a3c35a11010100. Ignoring.
Y6438a 11:18:07.667 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6444a 11:18:12.667 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6469a 11:18:17.668 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6474a 11:18:22.668 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6482a 11:18:27.668 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6499a 11:18:32.669 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6514a 11:18:37.669 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6521a 11:18:42.669 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6523a 11:18:47.669 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6528a 11:18:52.670 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6530a 11:18:57.670 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6571a 11:19:02.670 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6592a 11:19:07.671 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6597a 11:19:12.671 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6622a 11:19:17.671 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6627a 11:19:22.671 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6637a 11:19:27.672 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6656a 11:19:32.672 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6712a 11:19:37.672 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6729a 11:19:42.672 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6730a 11:19:47.673 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6735a 11:19:52.673 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6736a 11:19:57.673 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6777a 11:20:02.674 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6801a 11:20:06.550 TS_Config TSDataDBProperty::notify for objId '4f7c744351011000 own ApplicationId=61a3c35a11010100 reason=LNAUpdated
Y6802a 11:20:06.550 TS_Config TSDataDBProperty::notify for objId '4f7c744351011000 is not for my application Id=61a3c35a11010100. Ignoring.
Y6807a 11:20:06.942 TS_Config TSDataDBProperty::notify for objId '4f7c744351011000 own ApplicationId=61a3c35a11010100 reason=LNAUpdated
Y6808a 11:20:06.942 TS_Config TSDataDBProperty::notify for objId '4f7c744351011000 is not for my application Id=61a3c35a11010100. Ignoring.
Y6811a 11:20:07.674 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6819a 11:20:10.610 TS_Config TSDataDBProperty::notify for objId '4f7c744351011000 own ApplicationId=61a3c35a11010100 reason=LNAUpdated
Y6820a 11:20:10.610 TS_Config TSDataDBProperty::notify for objId '4f7c744351011000 is not for my application Id=61a3c35a11010100. Ignoring.
Y6825a 11:20:12.674 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6852a 11:20:17.674 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6857a 11:20:22.675 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6865a 11:20:27.675 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.
Y6883a 11:20:32.675 TS_TAPIEventing TSTAPIMonitorThread::tmain TAPI or TSPID is still not initialized. Wait 5 sec.