Tapi download not working

[hawks]

Has anyone gotten Tapi to work?
I download it and open up the modem and phone section to add it and it does not show in the window to add.

 

[ucxguy]

Did you install the correct version (64-bit if you have 64-bit Windows or 32-bit otherwise)?

 

[hawks]

Yes 32 & 64 on different machines, so far I've tried Vista, Win7 & Win8

Vista = You don't even see it as an option in the TSP add section of Phone & Modem section.

Win 7 & 8 = Loads but when you try to use Phone dialer for a test it just locks up and tells you to restart Phone Dialer.

 

[UCXNortel]

TAPI is a purchasable add on license. If you don't have that enabled on your UCx, you may not be getting the proper settings\responses. We have it working on our 4.0 UCx and can dial out of Outlook or the native Phone Dialer in Windows. In addition, Asterisk Manager interface configuration is necessary as this is the interface where the UCX TAPI Service provider attempts to connect to the UCX server and make calls.

http://www.ucidirect.com

Stocking Distributor for E-Metrotel

 

[hawks]

We're making some progress now, part of our problem was port 5038 was not opened on our unit. I'll aslo check the Asterisk Manager set up.
Thanks for the help.