TAPI Call Control

[janney]

Hi all,

MD110 BC11 ServicePack-13

As I am new to Ericsson products I was hoping that someone in this Forum could help me out. I was wondering if it was possible (has been done) to provide CTI solutions to the telephone sets associated with the MD110. Particularly TAPI (either 1st party or 3rd party) call control.

My research has found that the Ericsson BusinessPhone platform provides this however, the website information for the MD110 is not so clear.

Is anyone out there currently doing this? If so, could you briefly describe what is needed? (ie.-Licensing, Special CTI Module, Gateway Server....)

Thank you in advance for your time and responses!

 

[whosrdaddy]

simplest case (cheapest)
you need a CTI adapter for pbx connection and TAPI converter software.
I don't know if it's still supported by E///

more expensive:

get OAS - application link


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What You See Is What You Get

 

[janney]

Is the CTI adapter/TAPI converter software solution a serial connection to the phone itself?

Any idea on price for OAS? I'm assuming that this stands for "Open Architecture Server"?

I know....Details, Details

 

[whosrdaddy]

OAS = Open application server and can be used to connect 3rd party programs with the MD110

the cti adapter needs a digital (extension) connection towards PBX and is connected via serial port to MD110

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What You See Is What You Get

 

[janney]

Thank you!