Tape Function terminated by prompt timeout

[clees100]

HI, Im running veritas 8.5 for netware and i got the following error message

Tape Function terminated by prompt timeout

since then backup's have failed but i have no indication that they have failed in the job history,

Any Ideas?

 

[SQLBill]

It sounds like Veritas has trouble talking to the tape drive. Is the device offline? (look in the Device tab)

You can try:

1. stopping Backup Exec services, rebooting the tape device, start Backup Exec services.

if that doesn't work,
2. reload the driver for the tape device.

-SQLBill

 

[justin2000]

sounds like Netware has possibly lost the tape device.
Do a bestop.
from the netware console -
- List storage adapters - does it show the tape device?
if not.
- Scan for new devices
- List devices

Does it show the tape drive?
if not.
Restart the server.
Again use the commands above to make sure netware is seeing the tape device.

 

[jake1100s]

I'm running into the same problem. I'm on Netware 5.1sp6 using bkup exec 8.5 build 194. Running list devices and loading config, the tape drive is not listed. If I type SCAN FOR NEW DEVICES at the console the server says an error has occured and reboots itself.