I am having an issue with the tape engine terminating with no specific errors of problems apperent. This has been happening for about 2 weeks and the only way I can get a backup to run is to reboot the tape library and the server as many times as it takes until it finally runs the back up.
I am running ARCserve 11.0 on a Win2000 server. with a TL891DLX Mini library. the error in the event viewer is "Tape Engine service terminated unexpectedly" But there are no other errors associated with it. I have tried disabling the Remote storage service and this did nothing.
any suggestions would be appreciated.
I am running ARCserve 11.0 on a Win2000 server. with a TL891DLX Mini library. the error in the event viewer is "Tape Engine service terminated unexpectedly" But there are no other errors associated with it. I have tried disabling the Remote storage service and this did nothing.
any suggestions would be appreciated.