Tape capacity for LTO3 incorrect

[secureops]

I know that this has been posted before but, I would like to know if it is possible to have the proper capacity of LTO3 tapes displayed in BE v10.5520?

My tapes are showing a total capacity of 35GB when they are in fact holding as much as 700GB. I think this maybe related to the fact LTO3 was not on the market when BE10 was released.

Thanks
Paul

 

[steveot]

First I would upgradet to 10d. Then I would disable and delete the tape drive/library out of Backup Exec. Stop the Services and download the latest Symantec Drivers for 10d and reboot.