Tape alert 1

[shashiy]

Hello,

I am running BE 8.5 on my PDC. I get always an alert (info) please remove the tape from tape unit where as tape is ejected. unless I does not click ok on that alert it remains there and it does not let start the next day job. that means I have to go to my server room log on the server click this alert away everyday if I want to have next day backup. I reinstall the BE once but it did not help.

Does any one has any clue.

Thank you.

Shashi

 

[Tourist]

I've browsed around for info on this issue a while ago and came up with this:

For Backup Exec for Windows NT v8.x:

1. Close Backup Exec.
2. Stop all the Backup Exec services.
3. Run "Regedt32.exe" from either a command prompt or through Windows NT Explorer.
4. Locate and highlight the following registry key:

Registry Path: /HKEY_Local_Machine/Software/Veritas/Adamm/

5. On the Registry menu, select Edit | Add Key
6. In the "Key Name" field, type "Alerts" (do not include the quotes).
7. Select "OK".

While highlighting the "Alerts" key (created in step #6), select Edit | Add Value from the menu.

8. In the "Value Name" field, type "Remove Media Response" (do not include the quotes).
9. In the "Data Type" field, select "REG_DWORD".
10. Select "OK".
11. Change the "Radix" to "Decimal".
12. In the "Data" field, enter a numerical value (1, 2 or 3), knowing that:

Yes or OK = 1
No = 2
Cancel = 3

13. Select "OK".
14. While highlighting the "Alerts" key (created in step #6), select Edit | Add Value from the menu.
15. In the "Value Name" field, type "Remove Media Timeout" (do not include the quotes).
16. In the "Data Type" field, select "REG_DWORD".
17. Select "OK".
18. Change the "Radix" to "Decimal".
19. In the "Data" field, enter the number of seconds Backup Exec should wait before responding to the alert. For example, entering 30 means that Backup Exec will respond to the alert after 30 seconds. After all the values have been entered, restart the Backup Exec services.
Note: A value of 0 means infinite timeout (i.e. no timeout).

I haven't tested this out yet, but it makes sense to me. Let us know how that turns out.

In a world without walls and fences, who needs Windows and Gates?

 

[shashiy]

Hi,

Thanks for your reply it did work.
Only thing was timeout if you give respond time 20 seconds some how it become more than defined seconds but its not a problem .I gave 10 seconds respond time alert vanished after few minutes. But it works.

Greetings

Shashi

 

[Tourist]

Ok,

I have now tested this myself and it does work. However, Shashi is right, the 'Remove Media Timeout' value doesn't seem to match the actual time it takes the program to respond to the alert. Still, it does the trick. I think I deserve a star for this one In a world without walls and fences, who needs Windows and Gates?