TA824 + TVS50 = Ext7 delayed response

[JBHiker]

I caused my voicemail to quit working properly on Extension 107.

It has to do with a setting I made in Port Service
I want the phones to ring 3 times before the auto-attendant takes over.
That will allow us time to pickup.
I changed that in Port Service, Day Mode Menu (228), Delayed Answer Time = 15s
To my surprise, this setting affects Voicemail on extension 107
causing this problem:
I usually dial 107#6*998 to access admin but now I have to use 108
If I call 107 from extension, I get an immediate long busy tone that repeats every 2 seconds
If I wait, the tone is repeated for about 15 seconds (sound familiar?)
Then I can enter #6*998 and gain access to the general mailbox

Can anyone tell me a better way to delay the Auto Attendant for incoming phone calls without screwing up the Voice Mail port 1 (Ext107)?

Thanks in advance

JB

 

[cwc3]

use flexible day ringing and delayed ringing of ext 107 put port service back the way it was ...

 

[JBHiker]

The problem is hangups. I want to know who is calling and hanging up.
Thanks for the idea though. If I don't delay AA, then the Oper cannot see who is calling prior to caller choosing an extension.
Can a panasonic TA824 log the CallerID on the COs? Looks to me like it only does extensions.

 

[cwc3]

you can use delayed ringing and see whos calling b4 it goes to voicemail and if i were you i'dd plug smdr into a pc and capture smdr with a program like MFTlogger