T7406e dropping calls

[harveystephenb]

I have a client who has been using a T7406e for years without difficulty who started having trouble recently with her call dropping and then the BCM400 calling both parties to re-establish the call. She is within a few feet of her base station when this occurs. I have replaced the handset and cabling from the base unit to the wiring closet so far.

Any other suggestions?

 

[curlycord]

It calls both parties back as in dials their numbers? that seems impossible.

Do you mean the call goes silence for both then comes back?

Could be the base station if you replaced everything else.


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