T1 Tie Line Options for Fax Gateway

[glenng3]

I'm trying to configure a T1 tie line to work with an OpenText Fax Gateway 2100. I have tried asking OpenText support about this and they are clueless. I can receive faxes but cannot send them. The fax application says the machine I'm faxing to is busy, but I know it is not busy. So I'm thinking there must be a misconfiguration of the 2100 or the T1 line that allows only one-way traffic. Can you think of anything to check? Currently the 2100 is set up to use "T1 CAS" with Line Code "AMI" and Framing Method "T1 Framing 12". There is a CAS Table called E_M_WinkTable.dat.

We are migrating from an older RightFax system that uses a Brooktrout TR-114+P8V-T1 board. Currently the old system is up and running with the T1 line. I'm simply removing the cable from the Brooktrout board and plugging it into the 2100 for testing. I'll put the T1 setup below. Our Definity version is R013x.01.5.642.3. Thanks for any ideas. -G.

display ds1 01a07 Page 1 of 2
DS1 CIRCUIT PACK

Location: 01A07 Name: FAX Trunk
Bit Rate: 1.544 Line Coding: ami-zcs
Line Compensation: 1 Framing Mode: d4
Signaling Mode: robbed-bit



Interface Companding: mulaw
Idle Code: 11111111



Slip Detection? n Near-end CSU Type: integrated



display ds1 01a07 Page 2 of 2
DS1 CIRCUIT PACK



INTEGRATED CSU OPTIONS
Transmit LBO: 0db
Receive ALBO: 26db
Upon DTE LOS: loopback


CPE LOOPBACK JACK OPTIONS
Supply CPE Loopback Jack Power? n