ok...sorry to post this in DSL..but i didn't see a T1 forum so i'm hoping you guys can help me out....i have two T1's coming into my office...my service sucks..it went down for about 48 hours and they said it was a bad multiplexer...well now the service is restored..but my download speeds are 100 K..yes 100 K (dial up speed)...they should be 3MB..my upload speeds are normal (3MB)...the trace route and ping test are normal?? they are claiming all the test are coming back normal...and if they send a tech out..all the tech will do is run a trace route and if it comes back normal (which it will) they are going to charge me. i used speakeasy speed test and a bunch of other free ones...they said those are not accurate because they depend on other servers...does anyone know a good way i can prove to them my speed sucks..because obviosly the trace route is not exposing the problem.