We have a Norstar system we bought last January from Sprint. Back in September we converted from an analog setup to a T1 bundled service with voice/data. We have 10 channels and DID #'s and the whole works. Now, I know next to nothing about this thing, but I just want to confirm something the Sprint programmer said. We wanted the in-use "channels" to light up on the T7136 phones so they appeared as "lines," and we wanted the ability to push one of these unlit "lines" and just dial out instead of intercom 8, then dial. Now, the programmer said this was impossible, but I want to know from you guys if it is. She was, self-adittedly, very new to programming T1's, so I'm just making sure the system is really incapable of doing this like she said. I'd hate to have wasted functionality.