Hi not sure if any of you guys have ran into this, btu I have a VZ customer T1 that maps to my telco switch on a T3 card. On this particular T3 card I see that T1 port for my customer with a blue alarm.
Normally this would indicate that there is nothing plugged in on the customer side, however is there’s a cisco 1700. The weird thing is I can loop up the cisco 1700 and run to it with qrrs, 0’s etc. However the port status on my switch always shows a blue alarm.
I have tried several routers on the customer end and even replace the T3 card on my end, no matter what I do I still see a blue alarm even though I can run clean to the customers end which doest make sense.
We also had VZ go out there with a test set and I ran to that clean and his test set cleared the blue alarm when he was plugged into the smart jack.
Im at a loss on what’s going on here, how my t3 switch reports a blue alarm but I loop and run to it clean and I can run to VZ’s test set and see no alarm.
I have verified the t1 options on VZ and they are correct, ESF B8ZS etc.
Normally this would indicate that there is nothing plugged in on the customer side, however is there’s a cisco 1700. The weird thing is I can loop up the cisco 1700 and run to it with qrrs, 0’s etc. However the port status on my switch always shows a blue alarm.
I have tried several routers on the customer end and even replace the T3 card on my end, no matter what I do I still see a blue alarm even though I can run clean to the customers end which doest make sense.
We also had VZ go out there with a test set and I ran to that clean and his test set cleared the blue alarm when he was plugged into the smart jack.
Im at a loss on what’s going on here, how my t3 switch reports a blue alarm but I loop and run to it clean and I can run to VZ’s test set and see no alarm.
I have verified the t1 options on VZ and they are correct, ESF B8ZS etc.