T-1 trunks answered by AA in Night Mode

[gshaheen]

I have a customer with a regular T-1 (not PRI) that is recieving inbound toll free calls using DNIS.
The telco is sending me 680 as one of the DNIS, so I re-numbered an adjunct port as 680. I then did a follow me from the QCC console so the call would ring the QCC during the day mode. I could have renumbered a Calling Group and overflowed it tp the QCC, but using the adjunct seemed to work better because it allowed me to assign a Name to ID the toll free call. So far, so good........

The problem I am having is that I can't seem to figure out a way to get this same call to get answered by the Auto Attendant when the system is in the Night mode! The system does not let me assign any T-1 trunks to the Lines under Night Service Group Assignments, so the toll free calls just continue to ring the QCC even in the Night mode.

Any ideas?
Thanks!

 

[merlinman]

Telco sends 680 as one of the DNIS

The answer is, LABEL A CALLING GROUP to the NAME YOU WISH TO HAVE and then do the renumber of this Calling Group to 680 and overflow it to the QCC.

Calling groups accept labels as well.