T-1 QSIG not passing caller ID

[KenMeans]

Have 2 sites using DCS one is a s8700 one is a g3si.

Both work fine in all aspects but one. if i call from one office to the other and it covers to the MM it is not sending the caller ext number. I see the call sending it from the other PBX but it seems to drop it when it gets to the QSIG trunk going to the MM. I am sure this is some damm thing i am missing but wondered if anyone has seen this one before.

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[seezer]

Hello Ken,

When you trace the call using OHV, the calling extension information is blank? Is this true for both internal and external calls?

Regards,

Seezer

 

[KenMeans]

It is blank on all calls from a different office that is using DCS. All other calls work fine.

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[victor5908]

You have change pub field administered for the DCS trunk group?
Maybe something missing in the change communication processor form as part of your DCS setup?

 

[KenMeans]

The customer got it working and it was the Pub numbering

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)