System Spped Call List and TGAR

[Trason806]

I have a situation where 1 phone needs to dial an international number. But I only want them to be able to dial just one number. So I thought Speed Call List. 011 is not setup in AC1. When we need to dial international, we dial the trunk ACOD. Basically all phones except one fax(500) and the operator consoles are shut down via TGAR-TARG. But I read that System Speed Call Lists ignored TGAR. "In addition to abbreviated dialing,
System Speed Call allows a user to temporarily override the telephone's Class of Service,
Trunk Group Access Restrictions (TGARs), and code restrictions." My trunk TARG is 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15. For testing I tried to dial my cell phone using the SSC. If the tgar of my 3904 is set to 16, the SSC dials the ACOD then my cell number -> call goes through. If my tgar of the 3904 is set to 1, -> Release and try again. So my question is "where do I set the TGAR of the System Speed Call list?" The only setting that appears different than regular Speed Call List is the NCOS setting.

I don't want to change the TGAR of the phone. A long time ago we had major problems with people dialing the ACOD and calling whatever they wanted.

 

[357951258]

System Speed call List 10 offers NCOS only .

 

[Firebird Scrambler]

Have you thought about using a ACD queue and night call forward to the international number. The ACD queue could be given just a short DN digit length and you might have to "play" with your ACOD's.

You could also try a similar thing with a Phantom DN instead.


Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support

http://www.linkedin.com/in/davidbromley

 

[Trason806]

Well I tried setting up an ACD to night call forward to the trunk ACOD and the number. It checks against the 3904's TGAR. I then setup a phantom with DCFW ACOD and number. Even though the phantom has its own TGAR set to 16, it still checks the TGAR of the 3904.

 

[Firebird Scrambler]

Have you changed the Phantom's TGAR to "0"?. Also make sure the Phantom's NCOS is unrestricted and that the CLS = UNR.

However, the ACD setup, would have been ignoring the above anyway. The only other thing to try is to add in the routes ACOD instead of the AC1 or AC2 code in the ACD NCFW or Phantom etc.

Another way would be to set up a steering code of e.g. 71 as a TSC and have a DMI and route configured so that it deletes "2" and inserts the international number. This might work?


Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support

http://www.linkedin.com/in/davidbromley

 

[KCFLHRC]

You can do it through BARS and restrict all the way down to that one particular number. Build a DENY in the RLI and then just allow the one number.

 

[Trason806]

Thanks FirebirdScrambler, but I was already doing the ACOD. There is no AC1 AC2 setup for 011... well there is but it is set to LTER YES (Local Termination entry). This prevents someone from fooling the operators "transfer me to ext 9011" The TGAR on the phantom is ignored, it is checking the TGAR of the initiating 3904. But i did give it a shot. And the CLS was already set to UNR.

Thanks KCFLHRC, this sounds like it will get the job done. The operators will still be able to dial the ACOD for any "normal" international calls and the BARS NARS will let the phones only dial the one international number. Also the "transfer me to 9011" will fail.

 

[Trason806]

OK I went a different way. Created a new SPN (3001). we have no local numbers that start with 300-xxxx. That hits a new RLI. That his a new DMI. It deletes the 4 digits of the SPN and inserts the digits of the international call. We use NCOS of 5 here for long distance. So I setup the FRL of the RLI to 6. So all I should have to do is change the NCOS of the phone to 6. Then it can also dial this one international number and long distance. That all look right?

 

[Trason806]

OK even better, I just made a CDP DSC that hits the new RLI. NO BARS NARS or SPN needed.

 

[KCFLHRC]

Lots of different ways to do things