System Speed Calls Full

[pea123]

Hie to you all.

I have an MxeIII with 2 HDDs, E2T and RAID. The problem I am facing is that I can only progamme 1000 system speed dials/numbers but I need more. i.e 1500.

How do I make the MxeIII accept more numbers?

Thank you.

 

[jrgood0852]

You will need to tweak the Flex Dims, but please someone else chime in as I have never done this. Thanks.

Always look out for the next guy because it may be you!

 

[Lundah]

What software release are you running? jrgood is right, you can accomplish this by playing around with the system dimensions, but the procedure changes a bit depending on the software level so we need to know what you're working with.

 

[kwbMitel]

I don't know about the procedure being different, I have done this on occasion.

Key elements.

You need to reduce something else to increase speedcalls
Best to pick something with a similar byte size for simpler math
Some (possible any) changes only take effect after a reboot
All future upgrades and backups [highlight #8AE234]MUST USE Dimensions from backup[/highlight] or you will be sorry
Make sure to use the option to check the memory allocation before applying changes
Try to make sure the values balance out to zero as they did at the start
My preference is to reduce Account Codes (11000) for SpeedCalls (Max 3000)

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What's most important is that you realise ... There is no spoon.

 

[pea123]

Running MCD6.

Could you please give me the tweak details on how to trade off space for (account codes, I'm guessing the telephone directory as well) for more speed calls.

Less (Account codes + Directory) = More Speed Calls.

I think this is what kwbMitel is saying.More detail please.

 

[kwbMitel]

Find the form for dimensioning, read the help files.

It is fairly straight forward.

The major caution is that you must remember to always account for the redimensioning with upgrades.

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What's most important is that you realise ... There is no spoon.

 

[MitelInMyBlood]

Therein lies the operative statement. (Planning for the re dimensioning w/future software upgrades) I ran Flex Dims on an SX2K clustered platform for a little over 20 years - initially on the old black boxes (SG) before clustering was available, then on 2KLite. Over time and subsequent O/S upgrades this became a genuine support headache, constantly having to re-calculate the memory buckets & readjust the dimensions before each successive upgrade, and we went through many of them as we were one of Mitel's C-I sites. What you're about to do is an avenue of "last resort" that should not be undertaken lightly.

Original MUG/NAMU Charter Member