system speed call not routing

[alex053]

3300 version 4.1 sp2
10.1.2.16

Just added this system to a cluster. SIP is on system A and the extensions are on system B. No issues with SDS errors at all. I programmed 20 new DIDs from the provider sending 7 digits and anytime any of the numbers are called, they ring to just one phone. Always the same phone.

I took an existing DID and pointed it to a new extension and had the same issue.

I do have one trunk group with a single analog trunk for 911 that is programmed to ring to said phone but I don't know how or why all calls would route there.

 

[kwbMitel]

What is programmed in the Trunk Attribute form for:

Day
Night 1
Night 2
Absorb Digits
Insert Digits

**********************************************
What's most important is that you realise ... There is no spoon.

 

[LoopyLou]

Check out if you have any intercepts that go to the "said" phone. Something might have changed in what the carrier supplies that the Mitel is not setup to handle ( check SMDR logs for E in the record. E is error ). Therefore the system can't process the call and presents an intercept destination. As kwbMitel says the issue is most likely in the trunk attributes programming.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[alex053]

it was in teh trunk attribute form. I had the ring in going to that phone and that one attribute was dumping all calls to it.

i created a new attribute with the single analog line to ring in and all was well in the world