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System should alert mail to respective all customers

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sudhakarre

sudhakarre

Technical User
Oct 16, 2010
7
IN
Hi All,

I am Sudhakar.I am working as a crm4.0 technical consultant.I have got one requirement.Please provide me the solution for this.

Requirement

" System should alert by an e-mail to all respective customers, if the case is pending for more than the TAT(Turn Around Time, suppose if TAT is 24 hours) ".

I would be very happy if anybody gives earlier response.


Regards,
Sudhakar.
 
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