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System Restart via Feature 9*8

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DBrewsky

Vendor
Jan 23, 2006
1,381
US
Have a BCM400 4.0 (unsure of the patches) and I cannot access it via Element Manager. I can access the BCM's webpage and also access the BCM Monitor tool. If I connect to the COM port, I was able to login using nnadmin but the initial configuration screen was blank.

I am able to log in via telset feature 9*8 and I see a "system restart" available, but I can't remember if it's a soft reboot or if it will drop all calls.

Can someone enlighten me on the 9*8 restart please?


Thanks!




--DB

 
I've been on the phones with people walking them through a telset reboot and it did not drop my call on a BCM 400 4.0.
 
I will test that after hours tonight, but I would preferably not kill any calls especially if its the CEO on the line..

--DB

 
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